Privacy Policy

Privacy Policy

Who we are

Our website address is: https://tdi-arms.com

What personal data we collect and why we collect it

Customer Accounts & Checkout When you visit our site, make a purchase, or register an account, we collect the information you provide to process your order. This includes your name, billing address, shipping address, email address, and phone number. We use this data to fulfilled your orders, process payments, and communicate with you about your shipments.

Comments and Product Reviews When visitors leave reviews or comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist in automated spam detection.

Media If you upload images to the website (such as product review photos), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can potentially download and extract location data from images on the website.

Cookies

  • Account Login: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • Persistent Sessions: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

  • Shopping Cart Data: We use cookies to keep track of cart contents while you are browsing our site.

Embedded content from other websites

Articles or product pages on this site may include embedded content (e.g., videos, images, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.

 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

 

Who we share your data with

We do not sell your personal data. We only share your information with trusted third parties essential for conducting business operations:

  • Payment Gateways: To securely process payments during checkout.

  • Shipping & Logistics Providers: To generate shipping labels and deliver your orders.

  • Analytics Tools: (e.g., Google Analytics) to help us understand website traffic and improve user experience.

How long we retain your data

  • If you leave a review or comment, the comment and its metadata are retained indefinitely.

  • For users who register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

  • Order history and financial records are retained for legally required periods for administrative, tax, and legal accounting purposes.

What rights you have over your data

If you have an account on this site, or have left reviews/comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, regulatory, or security purposes.

Contact Information

For privacy-specific inquiries, data access requests, or deletion requests, please contact us at: info@tdi-arms.com

Additional information

How we protect your data We implement industry-standard security measures, including Secure Socket Layer (SSL) encryption for all transactions and data transfers, to safeguard your personal information against unauthorized access, loss, or alteration.

Data breach procedures In the unlikely event of a data breach, we have protocols in place to identify the scope, secure our systems, notify the relevant regulatory bodies, and contact affected users via email within legally mandated timeframes.